Shipping Guide

At Cold Storage MNL, we’re committed to delivering your orders safely and on time. Here’s what you need to know about our shipping process:

1. Shipping Areas
We deliver nationwide across the Philippines, ensuring you receive your products wherever you are.

2. Shipping Cost
Enjoy free shipping on all orders—no hidden fees or additional charges.

3. Processing Time
Orders are processed within 1-3 business days after payment confirmation. Custom or large orders may take longer, and we will notify you accordingly.

4. Delivery Time
Standard delivery typically takes 3-7 business days depending on your location. Remote areas may require additional time.

5. Tracking Your Order
Once your order ships, you will receive a tracking number via email or SMS so you can monitor your delivery status in real-time.

6. Shipping Damage or Issues
If your order arrives damaged or there is an issue with delivery, please contact our 24/7 online support immediately. We will assist you promptly to resolve the matter.

7. Returns and Refunds
We offer a 100% money-back guarantee. If you’re not satisfied, follow our return process detailed on our website for a hassle-free refund.

Thank you for choosing Cold Storage MNL. We strive to make your shopping experience smooth and convenient!